Outage in QuickBooks

A subset of customers are unable to access QuickBooks Online Payroll, Workforce, QuickBooks Time and QuickBooks Online

Resolved Major
November 12, 2025 - Started 3 days ago - Lasted 42 minutes
Official incident page

Incident Report

What is happening Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product. Why is this happening Root cause is still under investigation.
Components affected
QuickBooks Online

Need to monitor QuickBooks outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/12/2025 08:59PM

This incident has been resolved.

MONITORING 3 days ago - at 11/12/2025 08:39PM

We’ve implemented a fix that is currently restoring service for most customers. Some users may still experience intermittent access issues while systems fully recover.

IDENTIFIED 3 days ago - at 11/12/2025 08:29PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 11/12/2025 08:28PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 days ago - at 11/12/2025 08:21PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 11/12/2025 08:19PM

What is happening
Some customers are reporting that they are unable to access QBO, QB Time, Workforce, or QBOP. Some customers are also seeing a message, "We are currently down for maintenance." in their product.

Why is this happening
Root cause is still under investigation.

Latest QuickBooks outages

Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers. - about 1 month ago
Investigating an issue that is impacting Search and Advanced Search function in QuickBooks Online - about 1 month ago
Quickbooks Online Payroll Issue - 3 months ago
Quickbooks Online - Sales Tax Issue - 3 months ago
QuickBooks Desktop - Some customers are unable to log in to their Intuit Account from within QuickBooks - 4 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook