QuickBooks Online experienced a major incident where taxes were not being applied to transactions, preventing users from creating invoices, estimates, and purchase orders, and causing the platform to run slowly with frequent freezing. Users reported that sales tax calculations disappeared entirely, transactions couldn't be edited or posted, and tax information wasn't displaying properly on invoices. The issue was resolved after 1.3 hours of investigation and remediation.
This incident has been resolved.
We are aware that taxes are currently not being applied to transactions. Our team is investigating the cause and working on a fix.
Users report recurring issues with VAT and sales tax setup disappearing in QuickBooks Online, despite being previously established. Key functionalities like tax column in cheques and address recognition for tax calculation are missing.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with