Outage in QuickBooks
HMRC service interruption affecting some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online
Resolved MinorIncident Report
Summary AI Generated
An HMRC service interruption lasting approximately 4.5 hours affected some Making Tax Digital (MTD) for Income Tax submissions in QuickBooks Online, causing rejected submissions, incorrect tax period dates on obligations, and a looping "reauthorise with HMRC" prompt. The issue also resulted in higher than normal support wait times. No action was required from users, and the incident carried no penalty risk given that late quarterly updates are exempt from penalties in the 2026–27 tax year.
We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 08/05/2026 05:46PM
HMRC service interruption
We're currently experiencing connection issues that may affect some MTD for Income Tax submissions.
You may notice:
Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions
A repeated "reauthorise with HMRC" request that loops even after reconnecting.
We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you.
There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
MONITORING
8 days ago - at 08/05/2026 05:43PM
We are continuing to monitor for any further issues.
MONITORING
8 days ago - at 08/05/2026 05:43PM
HMRC service interruption
We're currently experiencing connection issues that may affect some MTD for Income Tax submissions.
You may notice:
Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions
A repeated "reauthorise with HMRC" request that loops even after reconnecting.
We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you.
There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
MONITORING
8 days ago - at 08/05/2026 05:33PM
We are continuing to monitor for any further issues.
MONITORING
8 days ago - at 08/05/2026 05:33PM
HMRC service interruption
We're currently experiencing connection issues that may affect some MTD for Income Tax submissions.
You may notice:
Incorrect tax period dates listed on your obligations, causing HMRC to reject submissions
A repeated "reauthorise with HMRC" request that loops even after reconnecting.
We are monitoring the situation closely and will update this banner as soon as the issue is resolved. No action is required from you.
There are no penalties for late quarterly updates in the 2026–27 tax year. HMRC guidance.
INVESTIGATING
9 days ago - at 08/05/2026 01:20PM
We're aware of an HMRC service interruption affecting some MTD for Income Tax submissions, which may cause rejected submissions. As a result, you may experience higher than normal wait times. We're monitoring this closely and apologise for any inconvenience. No action is required from you, and there are no penalties for late quarterly updates in the 2026–27 tax year. If your query relates to anything else, please stay on the line for the next available expert.
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