Outage in QuickBooks

We’re working to fix problems with QuickBooks Desktop Merchant Account

Resolved Minor
December 07, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

Some of our QuickBooks Desktop Merchant Account customers are currently unable to access the Merchant Deposits screen within their QuickBooks Desktop file. We’ve identified the source of the problem and are working to fix it. We’ll share updates on our progress. We apologize for the inconvenience and hope to get everything up and running soon!
Components affected
QuickBooks Desktop

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/07/2023 06:17PM

This incident has been resolved.

MONITORING almost 2 years ago - at 12/07/2023 05:53PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 12/07/2023 05:13PM

We are continuing to investigate the issue. We apologize for the inconvenience and hope to get everything up and running soon!

INVESTIGATING almost 2 years ago - at 12/07/2023 04:40PM

Some of our QuickBooks Desktop Merchant Account customers are currently unable to access the Merchant Deposits screen within their QuickBooks Desktop file. We’ve identified the source of the problem and are working to fix it. We’ll share updates on our progress.

We apologize for the inconvenience and hope to get everything up and running soon!

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