Outage in QuickBooks

QuickBooks Self Employed Invoice Creation Issue

Resolved Minor
December 04, 2024 - Started 17 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.
Components affected
QuickBooks Self-Employed
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 12/05/2024 12:49AM

This incident has been resolved.

IDENTIFIED 17 days ago - at 12/05/2024 12:21AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 17 days ago - at 12/04/2024 11:34PM

Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

INVESTIGATING 17 days ago - at 12/04/2024 11:33PM

We are continuing to investigate this issue.

INVESTIGATING 17 days ago - at 12/04/2024 11:33PM

Some customers are currently unable to save Invoices in their QuickBooks Self Employed account due to error "We can’t save your invoice right now. Try refreshing the page and creating the invoice again". We’re aware of this issue and are working to fix it. We’ll share updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

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