Outage in QuickBooks

QBO Create invoice forced logged out issue

Resolved Major
January 16, 2025 - Started 4 days ago - Lasted about 18 hours
Official incident page

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Outage Details

Some customers are currently being force logged out from their QBO account when attempting to create a new transaction. We’ve identified the source of the problem and are working to resolve the issue.
Components affected
QuickBooks Online
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 01/17/2025 03:08PM

This incident has been resolved.

INVESTIGATING 4 days ago - at 01/16/2025 08:59PM

An earlier issue with customers being force logged out from their QBO account when attempting to create a new transaction or when accessing the Sales Tax Center. Our teams have resolved the issue, and users should now be able to create and access without issue.

Thank you for your patience as we worked to resolve this issue.

IDENTIFIED 4 days ago - at 01/16/2025 08:52PM

Some customers are currently being force logged out from their QBO account when attempting to create a new transaction. We’ve identified the source of the problem and are working to resolve the issue.

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