Outage in QuickBooks

Export QB Time to QBO Payroll System Error

Resolved Minor
March 19, 2025 - Started 16 days ago - Lasted about 4 hours
Official incident page

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Outage Details

Some customers are currently unable to export their approved time entries to their QBO Payroll account due to a System Failure Error. We’ve identified the source of the problem and are working to resolve the issue.
Components affected
QuickBooks Online
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 03/19/2025 06:45PM

This incident has been resolved.

INVESTIGATING 15 days ago - at 03/19/2025 06:04PM

An earlier issue with QBO and QuickBooks Time prevented some users from exporting time entries into their accounts. Our teams have resolved the issue, and after a refresh of the product users can now export those entries.

Thank you for your patience as we worked to resolve this issue.

IDENTIFIED 15 days ago - at 03/19/2025 05:30PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 16 days ago - at 03/19/2025 03:15PM

Some customers are currently unable to export their approved time entries to their QBO Payroll account due to a System Failure Error. We’ve identified the source of the problem and are working to resolve the issue.

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