Outage in ReCharge Payments
Discount codes in some cases showing incorrect value
Resolved MinorIncident Report
We have identified an issue in which discount code application via the customer portal in some cases resulted in an incorrect value, starting within the past day. We have identified these requests and are resolving them now.
Components affected
ReCharge Payments ReCharge Admin panelNeed to monitor ReCharge Payments outages?
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 01/17/2025 09:41PM
The incident has been resolved and impacted orders have been corrected.
MONITORING
10 months ago - at 01/17/2025 07:18PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
10 months ago - at 01/17/2025 06:19PM
We have identified an issue in which discount code application via the customer portal in some cases resulted in an incorrect value, starting within the past day. We have identified these requests and are resolving them now.
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