Outage in ReCharge Payments

Analytics Data Delayed for 10/19/25

Resolved Minor
October 20, 2025 - Started 3 days ago - Lasted about 8 hours
Official incident page

Incident Report

Due to a third party provider outage, there is some stale data displayed on the analytics dashboards for 10/19/25 and the drill down queries within the reports may not work as expected. Our team is monitoring the third party outage and recovery, and will be able to update the data once it is resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/20/2025 10:05PM

This issue has been resolved and all data has been updated.

IDENTIFIED 3 days ago - at 10/20/2025 01:38PM

Due to a third party provider outage, there is some stale data displayed on the analytics dashboards for 10/19/25 and the drill down queries within the reports may not work as expected. Our team is monitoring the third party outage and recovery, and will be able to update the data once it is resolved.

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