Outage in ReCharge Payments

Degraded Admin Accessibility

Resolved Minor

December 17, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently seeing degraded admin accessibility in the merchant portal and are investigating.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 12/17/2025 06:24PM

This incident has been resolved.

MONITORING about 1 month ago - at 12/17/2025 06:06PM

A fix has been implemented, and we are seeing full recovery.

INVESTIGATING about 1 month ago - at 12/17/2025 05:36PM

We are starting to see some recovery and are continuing to work to get fully resolved.

INVESTIGATING about 1 month ago - at 12/17/2025 05:35PM

We are starting to see resolution and are continuing to investigate.

INVESTIGATING about 1 month ago - at 12/17/2025 05:21PM

We are currently seeing degraded admin accessibility in the merchant portal and are investigating.

Latest ReCharge Payments outages

API degradation across several services - about 1 month ago

Issue with charge processing - 2 months ago

Email Domain Authentication Issues - 3 months ago

Missing Data in Email Analytics - 3 months ago

Analytics Data Delayed for 10/19/25 - 3 months ago

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