Outage in Reclaim

Reports of slow app interface

Resolved Minor
January 18, 2024 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We have received reports from several users that the app interface is slow / locking up. We are investigating now.
Components affected
Reclaim Web Interface

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/18/2024 04:15PM

This incident has been resolved.

MONITORING almost 2 years ago - at 01/18/2024 03:00PM

A fix has been rolled out. If you are experiencing a problem, please reload the page and it should resolve it.

IDENTIFIED almost 2 years ago - at 01/18/2024 01:57PM

We are able to reproduce the problem and are now assessing how to fix it. Thank you for your patience as we work through this.

INVESTIGATING almost 2 years ago - at 01/18/2024 01:46PM

We have received reports from several users that the app interface is slow / locking up. We are investigating now.

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