Outage in Reclaim
Reclaim slow, inaccessible
Resolved Major
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Outage Details
Components affected
Reclaim Web Interface Reclaim Scheduler Reclaim Calendar Sync Reclaim Google Apps Calendar Reclaim Slack IntegrationLatest Updates ( sorted recent to last )
This incident has been resolved.
The restore is complete and the application is now loading. The system will need to process changes from calendars and other integrations that happened during this outage. We will provide another update when all that work is complete. Until then, your schedule may appear to be a bit delayed.
We are in the middle of rolling back the database upgrade that led to this issue. Until that completes, new users will not be able to sign up and Reclaim will be inaccessible. We apologize for the inconvenience. We will provide another update shortly.
We are aware that Reclaim is acting slowly or inaccessible to some people. A database maintenance we were attempting to do is having trouble. We are working on resolving this issue.
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