Routific.com is down and inaccessible

This incident has been resolved.

The provider for our main site (www.routific.com) has restored service, and users who may not have been logged in can login again. FYI, the Routific Application was available throughout this period, and if you were previously logged in, you likely were not impacted. Likewise API users would not have been impacted. We will continue monitoring, and be exploring future mitigation strategies to avoid such interruptions. Thank you for your patience.

There is a fix being rolled out by our provider, but we have not seen it take affect yet. We are exploring alternatives to ensure the restoration of our main site and login, should the provider fix not work soon.

The issue appears to be with the provider managing our main site (www.routific.com) and DNS, and we are working with them to restore service as soon as possible. One potential workaround is to visit our Engine / Developer Site: dev.routific.com, login as usual, and then browse to app.routific.com.

Actually, it appears that app.routific.com is accessible as well as the API. The issue is the main site is not accessible (www.routific.com), so if you are not logged in already, it is possible you may not be able to access the service.

We are investigating this urgent issue, which may be related to our domain.