Outage in SafetyCulture

Some users unable to be added to groups

Resolved Minor
August 21, 2024 - Started 4 months ago - Lasted about 9 hours
Official incident page

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Outage Details

We are currently experiencing an issue that causes a small number of users not able to be added to groups. Our teams are currently investigating.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/21/2024 11:09AM

This incident has been resolved.

MONITORING 4 months ago - at 08/21/2024 09:43AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 months ago - at 08/21/2024 03:16AM

Our team has investigated the issue and at this time we believe we have identified the cause of the issue. We are working to resolve it.

INVESTIGATING 4 months ago - at 08/21/2024 02:57AM

We are currently experiencing an issue that causes a small number of users not able to be added to groups. Our teams are currently investigating.

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