Outage in Scaleway

[DBaaS] [Instances] Database instability in fr-par

Resolved Minor
November 04, 2024 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Services using block storage may be partially unavailable.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/04/2024 05:38PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/04/2024 02:30PM

A maintenance operation on one of our server of a block storage cluster on PAR1 resulted on a bad network configuration.
This incident implied IOWaits and IOTimeouts on a small fraction of b_ssd class volumes.

Managed Databases and Cockipt production were impacted as well as a small percentage of instances using b_ssd class block volumes.

The server was shutdown at 14h08 UTC all IOWait/Timeout issues were fixed at that time.

We will continue to investigate and fix the server configuration before re-injecting in this block storage cluster.

INVESTIGATING about 2 months ago - at 11/04/2024 01:55PM

Services using block storage may be partially unavailable.

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