Outage in Scaleway

[OBJECT] NoSuchBucket error in response

Resolved Minor
December 17, 2024 - Started 5 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Customers using old deprecated IPs and not DNS to reach our object storage are encountering a NoSuchBucket error due to a configuration error on our end. We are fixing the situation right now, we encourage customers to switch to DNS addressing as IPs as we don't support direct IPs connexion.
Components affected
Scaleway Object Storage
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 12/17/2024 02:43PM

This incident has been resolved.

IDENTIFIED 5 days ago - at 12/17/2024 10:16AM

We found the problem and deployed a fix. We will also update DNS records to remove an unwanted IP that was set as fallback.

INVESTIGATING 5 days ago - at 12/17/2024 09:47AM

Customers using old deprecated IPs and not DNS to reach our object storage are encountering a NoSuchBucket error due to a configuration error on our end.
We are fixing the situation right now, we encourage customers to switch to DNS addressing as IPs as we don't support direct IPs connexion.

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