Outage in Scaleway

[fr-par-1] Latency Block Storage Issues

Resolved Major
January 29, 2025 - Started about 1 month ago - Lasted about 23 hours
Official incident page

Need to monitor Scaleway outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Scaleway, and never miss an outage again.
Start Free Trial

Outage Details

It impacts block storage users on fr-par-1. They can experiment high latencies. RDB is as well impacted by this issue.
Components affected
Scaleway fr-par-1 Scaleway DBaaS
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/30/2025 03:55PM

A BSSD volume cluster was put under heavy stress since 29/01/2025 - 12h30 UTC because of unusual number of volumes to purge. Issue has been diagnosed and patch applied at 29/01/2025 - 16h35 UTC to limit latencies impact.

Preventive measures have been taken to prevent another mishandling during this kind of maintenance.

Impact: high latencies on block storage in FR-PAR-1 since 29/01/2025 - 12h30 UTC until 29/01/2025 - 22h00 UTC.

MONITORING about 1 month ago - at 01/29/2025 10:00PM

99th latencies are back to acceptable levels. 99.95th may be still higher than usual for the next 10 hours until all queued operations are done.

We continue to monitor this issue.

IDENTIFIED about 1 month ago - at 01/29/2025 07:21PM

Some process and servers are still stuck in high load. Latencies have been limited but are still high.
We are still working on it.

IDENTIFIED about 1 month ago - at 01/29/2025 05:11PM

A BSSD volume cluster was put under heavy stress since 12h30 UTC because of unusual number of volumes to purge. It provoked high latencies on block storage in FR-PAR-1

Issue has been diagnosed and patch applied at 16h35 UTC to limit latencies impact.

Low latencies volumes (class SBS) are not impacted.

INVESTIGATING about 1 month ago - at 01/29/2025 04:49PM

It impacts block storage users on fr-par-1. They can experiment high latencies. RDB is as well impacted by this issue.

Stop chasing third-party outages across multiple status pages

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3846 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook