Outage in Scaleway

[BLOCK STORAGE] - [fr-par-1] - Increase of API latency

Resolved Minor
April 14, 2025 - Started 15 days ago - Lasted about 3 hours
Official incident page

Need to monitor Scaleway outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Scaleway, and never miss an outage again.
Start Free Trial

Outage Details

We are spotting an increase of API latency on the Block storage API with a degradation of the P99 latencies on some API methods.
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/14/2025 11:29PM

Starting at 18h00 UTC block storage API response times increased until it became really significant at 19h02~ UTC.

This impacted the API with slow response times. Some calls have failed (Internal error) due to the database load.
No impact on Data plane (block volumes) performances.

Our team found a SQL optimization issue linked to the call ListVolumes and fixed it at 21h44 UTC.
Since then, response times came back to normal and error rate dropped as well.

INVESTIGATING 15 days ago - at 04/14/2025 08:13PM

We are spotting an increase of API latency on the Block storage API with a degradation of the P99 latencies on some API methods.

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3969 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook