Outage in Scaleway

[Webhosting]- emails inaccessible on classic hosting : 504 Gateway Time-out

Minor

April 22, 2025 - Started 2 days ago
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

Scaleway Hosting

Latest Updates ( sorted recent to last )

MONITORING about 21 hours ago - at 04/23/2025 09:38AM

- FTP accounts and backups inaccessible on Classic hostings
- Classic hostings "stats" page inaccessible, with error 500

MONITORING 1 day ago - at 04/22/2025 03:23PM

Mailbox creation/deletion/update are now back online.

MONITORING 2 days ago - at 04/22/2025 11:13AM

Mailboxes are back online.
However, mailbox creation/deletion/update functionalities are suspended for the moment.
We apologize, for the inconvenience.

INVESTIGATING 2 days ago - at 04/22/2025 06:43AM

We are currently investigating this issue.

Latest Scaleway outages

[DC3] Switch Down in DC3 room 46 rack D8 - about 1 hour ago

[WEBHOSTING] Platforms migrations on Cloud Hostings - about 14 hours ago

[Webhosting]- Contacts loss using webmail solution on classic hosting - 1 day ago

[DC5] - Room 1-1 rack B9 The bay is not responding, technicians are on site to investigate. - 6 days ago

[API] - Account API down and also the console as a dependency - 7 days ago

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