Outage in Zyte (Scrapinghub)

Issue with adding Payment Method via Dashboard

Resolved Minor
December 19, 2023 - Started about 1 year ago - Lasted about 9 hours
Official incident page

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Outage Details

New Zyte users are currently subject to experiencing difficulties signing up when adding new credit cards. We’re currently investigating the underlying issues to restore the sign up process as soon as possible. We apologize for any inconvenience.
Components affected
Zyte (Scrapinghub) Web Dashboard
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/20/2023 12:02AM

This incident has been resolved.

MONITORING about 1 year ago - at 12/19/2023 05:33PM

We have rolled out a solution for the observed issues and our sign up process is now fully operational, thanks you again for your patience.

INVESTIGATING about 1 year ago - at 12/19/2023 03:29PM

New Zyte users are currently subject to experiencing difficulties signing up when adding new credit cards. We’re currently investigating the underlying issues to restore the sign up process as soon as possible. We apologize for any inconvenience.

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