Outage in Segment
Processing delays for real-time Audiences, Computed Traits, and Journeys
Resolved Major
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Outage Details
Components affected
Segment PersonasLatest Updates ( sorted recent to last )
This incident is now resolved, and Audiences, Journeys and Computed Traits are processing data as expected.
We are continuing to monitor the recovery process and estimate that we will be fully back to real-time within the next 30 minutes.
We are continuing to monitor the recovery process and estimate that we will be fully back to real-time within 4 hours.
We're currently experiencing delays of up to 7 hours processing messages for some Engage Audiences, Computed Traits, and Journeys. The issue has been identified and the recovery process has started. No data has been lost. Some audience and journey conditions using time windows of 7 hours or less may not have output values during this incident.
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