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This incident has been resolved.
Nodes are back, our services have restarted and the platform is available.
We are ingesting and processing events again, with some lag. We should catch up in around 20min to live events.
Our team will keep monitoring this until everything is fully stable and nominal.
We identified that the issue is coming from our cloud provider and are waiting for an intervention on their side.
The platform is currently unavailable.
A second node is down.
We are communicating with our cloud provider to know the causes on their side.
We lost multiple services and are aware of problems on the app.
We have lost a node on our MCO1 platform that was running key parts of the platform.
The detection is currently stopped since 10:25.
We are still ingesting events, and we are taking steps to make the detection work again as soon as possible.
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