Outage in Sendcloud

[DPD DE] - Fehler bei der Ankündigung des Labels | Label announcement issues

Resolved Minor
January 22, 2024 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Einige Kunden können derzeit keine Labels mit DPD erstellen. Diese Kunden erhalten die folgende Fehlermeldung, nachdem die Paketankündigung fehlgeschlagen ist: “Failed to parse carrier response with the: Your session expired” Wir untersuchen derzeit dieses Problem. Some users shipping with DPD are currently unable to create labels with the carrier. Users are receiving the following error message after the label announcement fails: "Failed to parse carrier response with the: Your session expired" We are currently investigating this issue.
Components affected
Sendcloud DPD
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/22/2024 04:23PM

Das Problem wurde behoben.

This issue has been resolved.

MONITORING over 1 year ago - at 01/22/2024 02:50PM

Es wurde eine Lösung implementiert und wir beobachten die Ergebnisse.

A fix has been implemented, and we are monitoring the results.

IDENTIFIED over 1 year ago - at 01/22/2024 02:29PM

Das Problem wurde identifiziert und an einer Lösung wird derzeit gearbeitet.

This issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 01/22/2024 11:31AM

Einige Kunden können derzeit keine Labels mit DPD erstellen. Diese Kunden erhalten die folgende Fehlermeldung, nachdem die Paketankündigung fehlgeschlagen ist: “Failed to parse carrier response with the: Your session expired”

Wir untersuchen derzeit dieses Problem.


Some users shipping with DPD are currently unable to create labels with the carrier. Users are receiving the following error message after the label announcement fails: "Failed to parse carrier response with the: Your session expired"

We are currently investigating this issue.

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