Outage in ShippyPro

CTT: label creation temporarily unavailable

Resolved Major
December 05, 2024 - Started 17 days ago - Lasted about 23 hours
Official incident page

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Outage Details

The service is experiencing some outages, your orders might be impacted.
Components affected
ShippyPro CTT
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 12/06/2024 07:54AM

The carrier is now operational again.
In case you still have some orders in error, reelaborate them to obtain the shipping labels.

MONITORING 17 days ago - at 12/05/2024 01:55PM

The carrier deployed a solution to fix the error.
The error seems to be solved, just elaborate the orders in error to receive the labels.
We will keep on monitoring the situation

IDENTIFIED 17 days ago - at 12/05/2024 10:05AM

The carrier confirmed that they have an issue on their servers.
They are working to deploy a fix as soon as possible.

INVESTIGATING 17 days ago - at 12/05/2024 09:18AM

The service is experiencing some outages, your orders might be impacted.

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