Service Disruption Notification (GNOC-1268)

Sierra Wireless Engineers confirmed that iMaestro platform performance has returned to normal. During the investigation, our engineers discovered some degradation with AirVantage performance in North America. Impacted customers may have experienced transaction delays and issues with device monitoring. Device connectivity was unaffected.

Our engineers will continue to monitor systems to ensure stability. We are considering this issue resolved at this time.

Sierra Wireless Engineers confirmed that iMaestro platform performance has returned to normal. During the investigation, our engineers discovered some degradation with AirVantage performance in North America.
Impacted customers may have experienced transaction delays and issues with device monitoring. Device connectivity was unaffected.

Our engineers will continue to monitor systems to ensure stability. We are considering this issue resolved at this time.

Sierra Engineers have observed iMaestro platform performance has returned to normal. During the investigation Sierra engineers discovered some degradation with AirVantage performance. Impacted customers may have experienced transaction delays. We will continue to monitor systems for stability. We are considering this issue resolved at this time.

Sierra Wireless is experiencing service disruption with the iMaestro Platform. Device connectivity is NOT impacted, however customers may be unable to provision, configure, update, or monitor devices via the platform.

We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.