Outage in Simwood

Intermittent media delays in calls

Resolved Minor
February 14, 2022 - Started almost 3 years ago - Lasted about 1 month
Official incident page

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Outage Details

We have had sporadic reports of delays in audio commencing on calls and have been investigating these since late last week. We would welcome fresh examples to assist us. Please submit these through team@simwood.com. Thank you
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 02/14/2022 02:53PM

We are continuing to monitor for any further issues.

MONITORING almost 3 years ago - at 02/14/2022 02:53PM

No new valid reports have been submitted since the above change. We remain alert to any fresh evidence but for now remain in close monitoring mode. Thank you for you patience and assistance with this issue and our apologies for any degraded service.

INVESTIGATING almost 3 years ago - at 02/14/2022 01:04PM

As part of continuing to investigate this issue, a change was made around midday and so we continue to welcome fresh examples of any issues since that time to aid the investigation of this issue. Thank you.

INVESTIGATING almost 3 years ago - at 02/14/2022 12:04PM

We have had sporadic reports of delays in audio commencing on calls and have been investigating these since late last week. We would welcome fresh examples to assist us. Please submit these through team@simwood.com. Thank you

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