Outage in Sinch
DI SMS 365 | Operator Services | Potential Delay in delivery of delivery receipts | TT#MNOC-57010
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
All queues have been cleared and traffic is back to normal.
Incident Start Date & Time (GMT) : 2025 Jan 05, 14:30 Hrs GMT.
Incident Start Date & Time (GMT) : 2025 Jan 05, 16:20 Hrs GMT.
Ticket Number :: MNOC-57010
Services:: SMSx
Description ::
Monitoring NOC observed queues built in our platform for delivery receipts.
Support team are working on the issue.
Customers sending traffic might have observed potential delay in delivery of delivery receipts.
Impact ::
Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Potential Delay in delivery
Report Manager Access : Not Impacted
Report Manager Statistics : Not Impacted
Incident Start Date & Time (GMT) : 2025 Jan 05, 14:30 Hrs GMT.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
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