Outage in Sinch

Delivery Issue Brazil - TIM

Resolved Minor
April 16, 2025 - Started 5 days ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently observing delivery issues in Brazil - TIM. Incident Start Time: 2025-04-16 03:21 UTC Impact: Delayed MT's, Delayed MO's, Missing delivery receipts, Late delivery receipts. We will update as soon as we have more information.
Components affected
Sinch SMS - Latin America
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/16/2025 12:10PM

This incident has been resolved.

Incident Start Time: 2025-04-16 03:21 UTC
Incident End Time: 2025-04-16 11:09 UTC

INVESTIGATING 5 days ago - at 04/16/2025 07:27AM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 04/16/2025 05:21AM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 04/16/2025 04:18AM

We are currently observing delivery issues in Brazil - TIM.

Incident Start Time: 2025-04-16 03:21 UTC

Impact: Delayed MT's, Delayed MO's, Missing delivery receipts, Late delivery receipts.

We will update as soon as we have more information.

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