Outage in Sisense

CDT platform is unavailable due to SSL certificate error

Resolved Minor
January 07, 2025 - Started 10 months ago - Lasted about 6 hours
Official incident page

Incident Report

The issue with the SSL certificate was resolved and the platform is back to operating normally. Due to caching refresh in some regions of the Content Delivery Networks, some clients might still get the SSL error notification. The timeline for the update to be pushed to your region could vary based on your ISP networking configuration. We continue to monitor the platform to make sure that the access is fully restored for all the clients.
Components affected
Sisense for Cloud Data Teams

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/07/2025 09:51PM

This incident has been resolved.

MONITORING 10 months ago - at 01/07/2025 03:49PM

The issue with the SSL certificate was resolved and the platform is back to operating normally. Due to caching refresh in some regions of the Content Delivery Networks, some clients might still get the SSL error notification. The timeline for the update to be pushed to your region could vary based on your ISP networking configuration.

We continue to monitor the platform to make sure that the access is fully restored for all the clients.

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