Outage in Sisense

Embedded Widgets via Iframe Not Displaying Properly

Resolved Major
June 24, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently investigating an issue affecting some of our embedded capabilities via iframe, where widgets may fail to load and appear blank on limited number of environment. Our engineering team is actively working to identify the root cause and implement a fix. At this time, there is no estimated time of resolution (ETA). Thank you for your patience and understanding.
Components affected
Sisense Managed Service
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/24/2025 06:58PM

This incident has been resolved.

MONITORING about 1 month ago - at 06/24/2025 06:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 06/24/2025 06:07PM

Patch is rolling out to all impacted instances.

IDENTIFIED about 1 month ago - at 06/24/2025 05:11PM

The issue has been identified and fix is going to be rollout soon.

INVESTIGATING about 1 month ago - at 06/24/2025 01:42PM

We are currently investigating an issue affecting some of our embedded capabilities via iframe, where widgets may fail to load and appear blank on limited number of environment. Our engineering team is actively working to identify the root cause and implement a fix.

At this time, there is no estimated time of resolution (ETA).

Thank you for your patience and understanding.

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