Outage in Sisense

Embedded Widgets via Iframe Not Displaying Properly

Resolved Major

June 24, 2025 - Started 7 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating an issue affecting some of our embedded capabilities via iframe, where widgets may fail to load and appear blank on limited number of environment. Our engineering team is actively working to identify the root cause and implement a fix. At this time, there is no estimated time of resolution (ETA). Thank you for your patience and understanding.

Components affected

Sisense Managed Service

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 06/24/2025 06:58PM

This incident has been resolved.

MONITORING 7 months ago - at 06/24/2025 06:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 06/24/2025 06:07PM

Patch is rolling out to all impacted instances.

IDENTIFIED 7 months ago - at 06/24/2025 05:11PM

The issue has been identified and fix is going to be rollout soon.

INVESTIGATING 7 months ago - at 06/24/2025 01:42PM

We are currently investigating an issue affecting some of our embedded capabilities via iframe, where widgets may fail to load and appear blank on limited number of environment. Our engineering team is actively working to identify the root cause and implement a fix.

At this time, there is no estimated time of resolution (ETA).

Thank you for your patience and understanding.

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