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Outage in Sisense

CDT platform is unavailable to some clients due to SSL certificate error

Resolved Major
January 06, 2026 - Started 15 days ago - Lasted about 2 hours
Official incident page

Incident Report

Due to issues on the Cloudflare side, some clients might experience an error with the SSL certificate while trying to log in. Our engineering team is aware of the situation and is investigating the matter in order to come up with a workaround or a fix.
Components affected
Sisense for Cloud Data Teams

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 01/06/2026 05:32PM

The platform's performance has been restored to the normal level.

MONITORING 15 days ago - at 01/06/2026 05:19PM

A fix was deployed, and the engineering team is continuously monitoring the state of the platform to make sure that the performance is back to normal.

INVESTIGATING 15 days ago - at 01/06/2026 03:56PM

We are continuing to investigate this issue.

INVESTIGATING 15 days ago - at 01/06/2026 03:55PM

Due to issues on the Cloudflare side, some clients might experience an error with the SSL certificate while trying to log in. Our engineering team is aware of the situation and is investigating the matter in order to come up with a workaround or a fix.

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