Outage in Smartling

Elevated errors from Google AutoML Machine Translation Provider

Resolved Minor
July 30, 2024 - Started 9 months ago - Lasted 3 days
Official incident page

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Outage Details

We're currently investigating an elevated level of errors coming from Google AutoML API (Machine Translation Provider)
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 08/02/2024 07:07PM

This incident has been resolved.

MONITORING 9 months ago - at 08/02/2024 05:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 9 months ago - at 07/31/2024 08:27PM

Google AutoML (our trained machine translation engine instances) are still experiencing elevated error rates due to an issue on the part of Google. Google has informed us that the anticipated resolution is Friday, August 2, 2024 by midnight PST.
To ensure your content is translated in an efficient manner, we recommend temporarily rerouting content from workflows using trained Google AutoML engines to MT Autoselect. Please note that no other features of Smartling are impacted by this issue.

INVESTIGATING 9 months ago - at 07/30/2024 03:40PM

We're currently investigating an elevated level of errors coming from Google AutoML API (Machine Translation Provider)

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