Outage in Sonar

V2 - Provisioning Queue Size

Resolved Minor
August 05, 2024 - Started 4 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently seeing an increase in job count for provisioning queue. This is impacting wait times for jobs within this queue to complete.
Components affected
Sonar US - Job Processing
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/06/2024 04:35PM

This incident has been resolved.

MONITORING 4 months ago - at 08/06/2024 01:46PM

Currently, the provisioning queue is stable. We are closely monitoring the queue.

INVESTIGATING 4 months ago - at 08/06/2024 11:28AM

The Provisioning queue has caught up. We are still investigating the root cause of this issue.

INVESTIGATING 4 months ago - at 08/06/2024 03:14AM

We're still processing at a steady rate and seeing wait times drop as well. Continuing to investigate the root cause.

INVESTIGATING 4 months ago - at 08/06/2024 12:37AM

We're still processing at a steady rate and seeing wait times drop as well. Still investigating the root cause.

INVESTIGATING 4 months ago - at 08/05/2024 11:09PM

We're still processing at a steady rate and seeing wait times drop as well.

INVESTIGATING 4 months ago - at 08/05/2024 09:46PM

We're still processing at a steady rate and seeing wait times drop.

INVESTIGATING 4 months ago - at 08/05/2024 08:27PM

We're still processing at a steady rate and seeing wait times drop.

INVESTIGATING 4 months ago - at 08/05/2024 06:41PM

The provisioning queue is continuously dropping at a steady rate, with wait timers dropping as well.

INVESTIGATING 4 months ago - at 08/05/2024 05:37PM

We are continuing to investigate the root cause. At this time, provisioning queue wait times have dropped. We'd advise not to run a re-sync as this will continue to increase the queue.

INVESTIGATING 4 months ago - at 08/05/2024 04:26PM

We are continuing to see the provisioning queue process at a high rate.

INVESTIGATING 4 months ago - at 08/05/2024 03:22PM

The queue is still processing and going down. We are still investigating the root cause of this issue at this time.

INVESTIGATING 4 months ago - at 08/05/2024 02:16PM

We have increased the provisioning queue workers while investigating the root cause of this issue.

INVESTIGATING 4 months ago - at 08/05/2024 01:21PM

We are currently seeing an increase in job count for provisioning queue. This is impacting wait times for jobs within this queue to complete.

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