Outage in Sourcegraph

GPT4o and Mistral 8x7b not working for chat

Resolved Major
September 05, 2024 - Started 4 months ago - Lasted about 7 hours
Official incident page

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Outage Details

When Asking Cody a question using GPT4o or Mistral 8x7b models fails with the following errors: VS Code: "SourcegraphNodeCompletionsClient: isError(parseEvents(bufferText)) Error: invalid completion event" Cody Web: "Request Failed: Cannot read properties of undefined (reading 'length')" Please use another model for the meantime.
Components affected
Sourcegraph Cody Gateway
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/05/2024 10:23PM

We think the impact from the issue is over.

MONITORING 4 months ago - at 09/05/2024 05:10PM

GPT-4o and Mixtral 8x7B are working again. We will be monitoring before we mark this resolved.

MONITORING 4 months ago - at 09/05/2024 05:00PM

Problem: Asking Cody a question using GPT4o or Mistral 8x7b models fails due to a regression caused by a recent update.

Impact: This failure results in errors within VS Code and Cody Web platforms.

Fix: An update is currently being rolled out.

INVESTIGATING 4 months ago - at 09/05/2024 03:40PM

When Asking Cody a question using GPT4o or Mistral 8x7b models fails with the following errors:

VS Code: "SourcegraphNodeCompletionsClient: isError(parseEvents(bufferText)) Error: invalid completion event"

Cody Web: "Request Failed: Cannot read properties of undefined (reading 'length')"

Please use another model for the meantime.

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