Outage in Square United Kingdom

Dashboard Disruption

Resolved Minor
October 12, 2024 - Started 2 months ago - Lasted about 3 hours

IsDown continuously monitors the Square United Kingdom status page and multiple sources to provide up-to-date information. Check back with us for the latest Square United Kingdom uptime status.

Outage Details

We are currently experiencing a disruption that is impacting Sellers' ability to view their reports in the Dashboard. We can confirm that this is not impacting Sellers' ability to take payments.We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Latest Updates ( sorted recent to last )
INVESTIGATING 2 months ago - at 10/12/2024 09:31PM

Engineers are continuing to monitor the delay in payment reporting. Sellers can expect to see all transactions appear within the next 20 minutes. Thank you for your patience and we will continue to update as we know more.

INVESTIGATING 2 months ago - at 10/12/2024 08:38PM

We are actively monitoring the ongoing upload of payments. During this time, sellers may encounter delays when attempting to search for customers by transaction. Additionally, some sellers might experience delays when viewing transactions, accessing reports, checking banking balances, or sending digital receipts. We appreciate your patience as we work diligently towards a resolution.

INVESTIGATING 2 months ago - at 10/12/2024 07:55PM

Sellers are able to initiate transfers. Some sellers may experience delays when viewing transactions, reports, banking balances, searching for customers by payment, or when sending digital receipts. Thank you for your patience while we work towards a resolution.

INVESTIGATING 2 months ago - at 10/12/2024 07:24PM

We are now seeing banking balances page load on the Square Dashboard. Sellers are able to start initiating transfers and linking their Square Card via the Dashboard. Thank you for your patience as we continue all efforts toward resolution.

INVESTIGATING 2 months ago - at 10/12/2024 06:33PM

The disruption that was impacting Sellers’ ability to view their reports, including transaction reports, has started to stabilize. Sellers will see new payments show up immediately, while older transactions will take 30-40 minutes to come through on the reports. Again, Sellers’ ability to take payments has not been affected. We appreciate your patience as we work to fully resolve this disruption.

INVESTIGATING 2 months ago - at 10/12/2024 06:28PM

We are currently experiencing a disruption that is impacting Sellers' ability to view their reports in the Dashboard. We can confirm that this is not impacting Sellers' ability to take payments.We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Latest Square United Kingdom outages

Point of Sale Disruption - 11 days ago
Square Online Disruption - 30 days ago

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