Outage in Stark Bank

Instability in the communication with our Boleto settlement bank

Resolved Major
January 14, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

There has been an instability when registering boletos in our settlement bank.
Components affected
Stark Bank API Boleto
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 01/14/2025 09:32PM

This incident has been resolved.

MONITORING about 2 months ago - at 01/14/2025 09:11PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 01/14/2025 05:59PM

The issue was identified and the team is working on a fix.

INVESTIGATING about 2 months ago - at 01/14/2025 05:59PM

There has been an instability when registering boletos in our settlement bank.

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