Outage in Stripe
Disruption to phone and chat support channels
Resolved Major
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Outage Details
Starting at 20:16 UTC, we identified an issue with engaging Stripe's support teams by phone or Chat. Other support methods are not affected. We’re continuing to investigate the issue and will post updates soon.
Components affected
Stripe core componentsLatest Updates ( sorted recent to last )
RESOLVED
22 days ago - at 04/17/2025 11:47PM
Between 20:16–23:04 UTC, we experienced an issue with engaging Stripe's support teams by phone or chat. During the time of this issue, no other methods to engage Stripe support were affected. This is now resolved.
INVESTIGATING
23 days ago - at 04/17/2025 08:53PM
Starting at 20:16 UTC, we identified an issue with engaging Stripe's support teams by phone or Chat. Other support methods are not affected. We’re continuing to investigate the issue and will post updates soon.
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