Increased failure rate for transactions in Italy

The payments success rate has returned to normal levels, indicating that merchants are able to take payments just like before. The team is still monitoring the situation.

An issue has been identified, we’re looking into it
There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now. You can find up-to-date information here on our status page "status page": https://status.sumup.com.

Merchants in Italy might face an increased error rate when taking payments. The failure rate has already come down significantly, but businesses can still receive more errors than usually.