Outage in SumUp
Italy Card Present decline rate by acquirer increased
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Outage Details
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The incident is ongoing we have received a report from Visa stating there is an incident on their side.
We are communicating with acquirers in order to resolve this as quick as possible.
The incident is ongoing we have received a report from Visa stating there is an incident on their side.
We are communicating with acquirers in order to resolve this as quick as possible.
The issue was investigated and it seems to be problem with card transactions for cards from a local issuer in Italy.
We are observing an elevated decline rate by acquirer since 10:24 UTC today for card payments in Italy.
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