Outage in Syncro

Outgoing Emails Degraded

Resolved Minor
November 01, 2024 - Started about 2 months ago - Lasted 7 days

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Outage Details

We are experiencing an issue with our third party, which sends email notifications from our platform. BYO SMTP, Verified Email Domains, and platform emails like notifications and alerts, account verifications, and IP allowlist are not impacted. We are working with our third party to resolve this quickly. We appreciate your patience as we work to resolve this issue.

Latest Updates ( sorted recent to last )
about 2 months ago - at 11/02/2024 09:26AM

Our third-party vendor has confirmed the issue is resolved. We’re now seeing emails deliver successfully and will continue to monitor the situation.

Latest Syncro outages

Outgoing SMS Degraded - about 1 month ago
Attachment Uploads Unavailable - about 1 month ago
Outgoing Email Issue - about 2 months ago

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