Outage in Syncro

Attachment Uploads Unavailable

Resolved Minor
November 08, 2024 - Started about 1 month ago - Lasted about 2 hours

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Outage Details

An issue regarding the inability to upload attachments to Tickets, Assets and Invoices has been identified. We are currently investigating these reports.

Latest Updates ( sorted recent to last )
about 1 month ago - at 11/08/2024 06:58PM

Deployments are nearing completion and we are observing that attachments can be uploaded on systems where the deployment has been completed. We will continue to monitor improvements.

about 1 month ago - at 11/08/2024 06:19PM

Root cause has been identified and solutions are currently being implemented. Further updates will be posted as we move into deployment.

Latest Syncro outages

Outgoing SMS Degraded - about 1 month ago
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