Outage in Tackle.io
Partial Google Offer Creation Outage
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
- Customers creating a Google offer in Tackle may receive the error “Tackle was not able to create the offer in the marketplace” when creating an offer for a product with a single plan. We recommend a retry of the submission, if that does not resolve the error, the ISV should create the offer in Google’s Producer Portal and associate the offer in Tackle.
- Our Engineers have deployed an update to align with the GCP Producer portal changes to resolve this issue and will continue to monitor Google offer creation
- Customers creating a Google offer in Tackle may receive the error “Tackle was not able to create the offer in the marketplace” when creating an offer for a product with a single plan. We recommend a retry of the submission, if that does not resolve the error, the ISV should create the offer in Google’s Producer Portal and associate the offer in Tackle.
- Our Engineers are aware of the issue and have prioritized efforts towards a resolution. Additional updates will be posted here.
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