Outage in Take Blip
BLiP Desk [Fail while transferring tickets]
Resolved Major
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Outage Details
Components affected
Take Blip DeskLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Impacts:
- Slowness to find attendants in desk.
- Slowness at desk and failure to transfer ticket
- Slowness on the monitoring screen.
We are experiencing slowdowns in the search for agents on the monitoring screen and in the transfer of tickets between agents. Our specialized team is working on a fix.
We are continuing to investigate this issue.
We are experiencing unexpected behavior on BLiP Desk application.
Impact:
BLiP Desk may Fail while transferring tickets
Update:
Our technical team is already working on the case.
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