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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
We are currently experiencing several-hour delays in reporting SIM usage data to the portal. While data services are up, the delayed reporting will impact any Data Limits applied to SIMs and SIM groups .i.e. SIMS can currently exceed the usage value set in the data limit.
We are actively working on resolving this delay. Further updates to follow.
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