Outage in Tenable

Tenable Vulnerability Management - US-3a: Lumin Solutions empty

Resolved Major
October 09, 2024 - Started 2 months ago - Lasted 7 days
Official incident page

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Outage Details

We are aware of and actively investigating an issue with Lumin solutions showing no results for certain users. We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable US-3A
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/16/2024 01:07PM

This incident has been resolved.

MONITORING 2 months ago - at 10/15/2024 03:10PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 10/15/2024 01:37AM

The engineering team is working on reprocessing CES trend data to correct trend information. This process will take a few days to complete but should correct the impacts of this incident.

IDENTIFIED 2 months ago - at 10/14/2024 04:07PM

The engineering team is working on reprocessing CES trend data to correct trend information. This process will take a few days to complete but should correct the impacts of this incident.

INVESTIGATING 2 months ago - at 10/14/2024 08:38AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/14/2024 05:53AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/14/2024 01:36AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/13/2024 11:00PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/13/2024 09:00PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/13/2024 07:00PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/13/2024 05:00PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/13/2024 03:00PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/13/2024 01:01PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/13/2024 11:02AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/13/2024 09:02AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/13/2024 07:06AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/13/2024 05:06AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/13/2024 03:06AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/13/2024 01:05AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/12/2024 10:59PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/12/2024 09:00PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/12/2024 07:01PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/12/2024 05:00PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/12/2024 02:26PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/12/2024 07:34AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/12/2024 05:26AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/12/2024 03:11AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/11/2024 11:06PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/11/2024 10:45PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/11/2024 03:24PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/11/2024 01:06PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/11/2024 11:02AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/11/2024 08:41AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/11/2024 06:09AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/11/2024 03:43AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/11/2024 12:41AM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/10/2024 11:42PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/10/2024 11:06PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/10/2024 10:35PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/10/2024 10:06PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/10/2024 09:37PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/10/2024 09:09PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/10/2024 08:37PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/10/2024 08:08PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/10/2024 06:43PM

Our engineering team continues to investigate this issue.

INVESTIGATING 2 months ago - at 10/10/2024 04:49PM

A partial fix has been released and has addressed part of the solution issues. The engineering team is investigating the restoration of the remaining solutions. We will provide periodic updates as our engineers continue working on this issue.

MONITORING 2 months ago - at 10/10/2024 02:43PM

We have implemented a fix for the issue and are monitoring the recovery.

MONITORING 2 months ago - at 10/10/2024 11:32AM

We have implemented a fix for the issue and are monitoring the recovery.

MONITORING 2 months ago - at 10/10/2024 09:28AM

We have implemented a fix for the issue and are monitoring the recovery.

IDENTIFIED 2 months ago - at 10/10/2024 08:33AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 10/10/2024 05:36AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 10/10/2024 01:52AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 10/09/2024 11:39PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 10/09/2024 10:36PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 10/09/2024 09:22PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 10/09/2024 07:23PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 10/09/2024 07:02PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 10/09/2024 05:42PM

We are continuing to investigate the issue.

INVESTIGATING 2 months ago - at 10/09/2024 05:12PM

We are aware of and actively investigating an issue with Lumin solutions showing no results for certain users. We will provide periodic updates as our engineers continue working on this issue.

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