Outage in Tenable

Tenable Vulnerability Management: Tenablecloud.cn degraded / not reachable

Resolved Major
February 14, 2025 - Started 26 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of and actively investigating an issue with failed connection attempts to tenablecloud.cn or sensors experiencing connection issues with sensor.cloud.tenablecloud.cn for certain customers. We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable FRA Tenable JP01 Tenable US07 Tenable SING Tenable UK-LON-1 Tenable US-1A Tenable US-2A Tenable US-2B Tenable US-3A Tenable US-4A Tenable US-5A Tenable IN01 Tenable BR01 Tenable AP-SYD-1 Tenable CA01 Tenable Gov01
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 02/14/2025 05:40PM

The issue has been resolved. We are sorry for the disruption and inconvenience.

INVESTIGATING 26 days ago - at 02/14/2025 03:04PM

We are aware of and actively investigating an issue with failed connection attempts to tenablecloud.cn or sensors experiencing connection issues with sensor.cloud.tenablecloud.cn for certain customers. We will provide periodic updates as our engineers continue working on this issue.

Latest Tenable outages

Tenable Vulnerability Management: Sensors page in failing to load on fra, uk-lon-1 and us08 - 28 days ago
Agent Plugin Update Issue - 29 days ago
Tenable Vulnerability Management: Connection delays impacting tenablecloud.cn domain - 29 days ago
Tenable Vulnerability Management: Delay in asset discovery on us-08 - about 1 month ago
Tenable Vulnerability Management: Issues with Recast Rules processing and managing - about 1 month ago

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