Outage in Tenable

Tenable Vulnerability Management: Tenablecloud.cn degraded / not reachable

Resolved Major
February 14, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are aware of and actively investigating an issue with failed connection attempts to tenablecloud.cn or sensors experiencing connection issues with sensor.cloud.tenablecloud.cn for certain customers. We will provide periodic updates as our engineers continue working on this issue.
Components affected
Tenable FRA Tenable JP01 Tenable US07 Tenable SING Tenable UK-LON-1 Tenable US-1A Tenable US-2A Tenable US-2B Tenable US-3A Tenable US-4A Tenable US-5A Tenable IN01 Tenable BR01 Tenable AP-SYD-1 Tenable CA01 Tenable Gov01
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/14/2025 05:40PM

The issue has been resolved. We are sorry for the disruption and inconvenience.

INVESTIGATING 3 months ago - at 02/14/2025 03:04PM

We are aware of and actively investigating an issue with failed connection attempts to tenablecloud.cn or sensors experiencing connection issues with sensor.cloud.tenablecloud.cn for certain customers. We will provide periodic updates as our engineers continue working on this issue.

Latest Tenable outages

Tenable Vulnerability Management: Scan processing delays and Scan / Export related failures in mssp-us-1, us-4a, and us-3a - 4 days ago
Tenable Vulnerability Management: Delay in processing vulnerability data in GOV01 - 6 days ago
Tenable Cloud Security | Partial Outage in API and Console API in US region - 12 days ago
Tenable Vulnerability Management: Scan processing delays on us-2a - 16 days ago
Scan services degraded in mssp-us-1 - 17 days ago

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