Outage in The Graph

NeoX-Mainnet: Block ingestor lagging behind

Resolved Minor
October 03, 2024 - Started 3 months ago - Lasted 14 days
Official incident page

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Outage Details

[FIRING:1] NeoX-Mainnet: Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support) https://thegraph.grafana.net/alerting/list **Firing** Value: B0=0 Labels: - alertname = NeoX-Mainnet: Block ingestor lagging behind - cmp = partial_outage - component = indexers - grafana_folder = Production - priority = P2-High - statuspage = true - team = Tech Support Annotations: - description = Triggered when the block ingestor is lagging - statuspage = NeoX-Mainnet: Block ingestor lagging behind Source: https://thegraph.grafana.net/alerting/grafana/edw394pt9ajuoe/view?orgId=1 Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=alertname%3DNeoX-Mainnet%3A+Block+ingestor+lagging+behind&matcher=cmp%3Dpartial_outage&matcher=component%3Dindexers&matcher=grafana_folder%3DProduction&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1 Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?orgId=1 Panel: https://thegraph.grafana.net/d/7rcuDImZk?orgId=1&viewPanel=163
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/17/2024 11:00AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 10/03/2024 04:07PM

[FIRING:1] NeoX-Mainnet: Block ingestor lagging behind Production (partial_outage indexers P2-High true Tech Support)
https://thegraph.grafana.net/alerting/list

**Firing**

Value: B0=0
Labels:
- alertname = NeoX-Mainnet: Block ingestor lagging behind
- cmp = partial_outage
- component = indexers
- grafana_folder = Production
- priority = P2-High
- statuspage = true
- team = Tech Support
Annotations:
- description = Triggered when the block ingestor is lagging
- statuspage = NeoX-Mainnet: Block ingestor lagging behind
Source: https://thegraph.grafana.net/alerting/grafana/edw394pt9ajuoe/view?orgId=1
Silence: https://thegraph.grafana.net/alerting/silence/new?alertmanager=grafana&matcher=alertname%3DNeoX-Mainnet%3A+Block+ingestor+lagging+behind&matcher=cmp%3Dpartial_outage&matcher=component%3Dindexers&matcher=grafana_folder%3DProduction&matcher=priority%3DP2-High&matcher=statuspage%3Dtrue&matcher=team%3DTech+Support&orgId=1
Dashboard: https://thegraph.grafana.net/d/7rcuDImZk?orgId=1
Panel: https://thegraph.grafana.net/d/7rcuDImZk?orgId=1&viewPanel=163

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