Outage in Todoist

Sync error - Item not found

Resolved Minor
November 04, 2024 - Started about 2 months ago - Lasted about 4 hours

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Outage Details

We are aware that some users are experiencing sync issues, including the Item not found error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 months ago - at 11/04/2024 01:14PM

We are aware that some users are experiencing sync issues, including the Item not found error. Our team is actively investigating these problems and working to resolve them as quickly as possible. Thank you for your patience, and if you need further assistance, please contact our support team.

IDENTIFIED about 2 months ago - at 11/04/2024 03:27PM

Our development team has identified the root cause of the issue and is discussing the best way to implement fixes. We apologize for the ongoing troubles and will update you once a resolution is reached!

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