Outage in Todoist
Changes in shared projects are not synced between accounts
Resolved Minor
September 11, 2025 - Started 5 months ago
- Lasted about 9 hours
Incident Report
We have identified a syncing issue in shared projects where changes (like adding or completing tasks) do not sync immediately to other collaborators' accounts. These changes only sync after performing a LOLI (Log Out and Log In) or after a long wait.As a result, notifications for task assignments and completions are also not functioning properly, which may cause delays in collaboration. Our team is currently investigating this issue.
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Latest Updates ( sorted recent to last )
INVESTIGATING
5 months ago - at 09/11/2025 07:13PM
We have identified a syncing issue in shared projects where changes (like adding or completing tasks) do not sync immediately to other collaborators' accounts. These changes only sync after performing a LOLI (Log Out and Log In) or after a long wait.As a result, notifications for task assignments and completions are also not functioning properly, which may cause delays in collaboration. Our team is currently investigating this issue.
IDENTIFIED
5 months ago - at 09/11/2025 08:06PM
Our developers discovered that the issue was caused by a change we implemented yesterday. We are currently reverting that change to resolve the problem.
MONITORING
5 months ago - at 09/11/2025 08:09PM
We are currently monitoring the result after reverting the change.
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