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Outage in Todoist

Subscriptions and Billing

Resolved Minor
August 03, 2026 - Started 3 days ago - Lasted about 10 hours

Incident Report

Summary AI Generated

Todoist's Billing Portal and Stripe payment services were unavailable for approximately 3 hours due to a production API security key reload. The issue was resolved with a fix applied, followed by a monitoring period. Subscription and billing management was inaccessible to users during the outage.

For approximately 3 hours, the Billing Portal and Stripe services were unavailable due to a production API security key reload. A fix has been applied, and we are monitoring the services.

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MONITORING 3 days ago - at 08/03/2026 10:49PM

For approximately 3 hours, the Billing Portal and Stripe services were unavailable due to a production API security key reload. A fix has been applied, and we are monitoring the services.

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